Effective as of 9 July 2026
Thank you for using our mobile application GPS Golf Caddie: Shot Strategy ("Golf Caddie"), visiting our website at https://golfcaddie.topmusetech.com and/or communicating with us via email or text or our social media accounts, if any (collectively, the “Services”) .
For the purposes of data protection and privacy laws, Tiya Pte. Ltd. and Topmuse Pte. Ltd. ("we" or "us") are joint controllers in the processing of your personal information. We are committed to protecting your privacy through our data practices described in this Privacy Policy.
This Privacy Policy describes:
For the purposes of this Privacy Policy, the terms “personal information” and “personal data” are used synonymously. This Privacy Policy does not apply to our data collection activities offline or otherwise outside of the Services (unless otherwise stated below or at the time of collection).
Residents of certain U.S. states have additional privacy rights detailed in our Privacy Notice to US Residents. To the extent that there is a conflict between this Privacy Policy and the Privacy Notice to US Residents, the latter shall prevail.
BY USING THE SERVICES, YOU CONSENT TO THE COLLECTION, USE, AND TRANSFER OF YOUR PERSONAL DATA FOR PROCESSING AS DESCRIBED IN THIS PRIVACY POLICY. We reserve the right to change and may periodically update this Privacy Policy by posting the updated version on our website. Where required, we will endeavour to notify you of material changes to this Privacy Policy by posting a notice on Golf Caddie. Your continued use of our Services following the posting of changes to the Privacy Policy or any notification to you shall constitute your acceptance of those changes. To the extent any provision of this Privacy Policy is found by a competent tribunal to be invalid or unenforceable, such provision shall be severed to the extent necessary for the remainder to be valid and enforceable.
The designated joint controller representative is Topmuse Pte. Ltd., which is entitled to act on behalf of Tiya Pte. Ltd. and is responsible for processing and responding to data requests made by you or any government authority.
If you have questions about how we collect, use, process or protect your personal information, or if you have any requests in respect of your personal information, we encourage you to contact us through the feedback function within the Golf Caddie app so we can respond more quickly. Alternatively, you may contact us as follows:
We will respond to your requests in accordance with applicable laws and may take additional steps to verify your identity before fulfilling your request. These steps may include verifying your account details. You may also designate an authorized agent to act on your behalf but we reserve the right to verify the agent's identity and authority, and may deny any requests in appropriate circumstances.
We endeavour to respond to all requests in a timely manner. For complex or excessive requests, we may charge a reasonable fee for processing your request, as permitted by law. We will inform you of such fees before proceeding with your request. If you have any unresolved concerns about your privacy rights or personal data protection that we could not address adequately, you may contact your local privacy and personal data protection authority for further assistance.
(I) Information You Provide
Category | Description |
|---|---|
User Data | You do not need to provide any personal identifiers (such as name or phone number) to start using Golf Caddie. When you use Golf Caddie, we will collect information such as your country, device information and subscription status in order to enable you to use the features. We collect some of this data from your device. For more information about how we collect and use this data, see ‘Your precise or general location’ in the Usage Data category. When you send us feedback or request, we may collect your name and email address etc as well as the contents of those feedback or requests and any screenshot or image attachments you choose to upload (which requires access to your device's photo gallery). |
User Content | All text, course selections, historical round scores, electronic scorecards, and real-time shot logs that you input, upload, or transmit with Golf Caddie ("Submitted Content") will be securely processed to provide our services. Specifically regarding our AI Caddie feature: This feature strictly requires your prior consent to process and share your data. When you activate the AI Caddie, your real-time on-course location and game data are securely shared via encrypted APIs with our designated third-party AI infrastructure providers to analyze your shot strategy and generate personalized club and target recommendations (such as Expected Score and Strokes Gained). While you may choose to skip or decline this activation, the AI Caddie feature will remain unavailable to you until explicit consent is provided. The results generated from your Submitted Content ("Output", including AI Caddie Insights and post-round summaries) will be returned to us, stored securely on our servers, and delivered to your device for local access. We may process your Submitted Content and Output for purposes of enabling you to use the mobile application, monitoring for and preventing abusive or harmful use of our Services, or for training and analytics purposes. |
Optional personal data you may choose to share with us | |
Category | Description |
Survey and User Research Data | When you respond to a survey or take part in user research, we collect and use the personal data you provide for product improvement and research purposes. |
Golf Profile & Equipment Data | To personalize and enhance your AI caddie strategy, you may voluntarily choose to provide your personal golf profile, including your approximate handicap, average score, self-reported areas of weakness (e.g., driving, putting, approach shots), your golf bag inventory (selected clubs), and your custom average club distances (yardage/meter preferences). You can update or remove this information at any time within your app profile settings. |
(II) Information We Get When You Use Our Services
When you use our Services, we may automatically collect information about you and how you use our Services. We only use pseudonymized or anonymised data that have gone through a privacy-enhancement process to protect and improve the functionalities of the Services.
Category | Description |
|---|---|
Usage Data | These are personal information collected and processed when you’re accessing or using the Services. They include:
Your technical usage data. They include:
|
(III) Information We Collect from Third Parties
Categories of Third Parties | Description | Data Categories |
|---|---|---|
Payment and transaction fulfillment providers | When you pay subscription fees (where applicable) to access the premium features (such as Go Plus) on Golf Caddie, the Apple App Store (where you downloaded Golf Caddie) is responsible for handling any and all payments of In-App purchases. They will collect your payment information such as credit card details and other identification information such as name, billing address, email address. After you provide the requisite information and complete the transaction, a purchasing account will be created and maintained by Apple. Apple will use your personal information to process any purchases, to confirm your orders via email, to make future purchases more convenient for you and to handle, where applicable, refunds. We do not collect or process any personal information save that Apple will provide us with high-level records of non-sensitive transaction information and subscription data (such as order number, time of order, user ID, subscription type etc.) so that we can activate the paid features for your use or improve the performance of our Golf Caddie app. | Pseudonymised Payment Transaction Information |
Technical Service Partners | We work with technical service partners that give us certain data. This includes mapping IP addresses to non-precise location data (e.g., country or region, city, state). This makes it possible for Golf Caddie to provide the Golf Caddie Service, content, and features. We also work with security service providers who help us protect user accounts. | User Data Usage Data |
Marketing partners | When you download Golf Caddie through our marketing partners, they provide information about their channel. | Usage Data |
Law Enforcement Agencies | We may receive information from law enforcement about potential violations of our Terms of Use. | User Data User Content |
DO NOT SELL. We do not sell your personal information. We also do not transfer, disclose or share your personal information with third parties, except where the information is necessarily transferred, disclosed and shared with our authorized third-party partners who must use and process your information solely to provide you with the Services on our behalf.
We use your personal information for the following purposes only when it is necessary to do so for valid reasons (such as with your consent, to comply the law, to provide you with the Services, to protect your rights and interest or to fulfil our legitimate business interests) and in accordance with applicable laws:
Purpose | Legal basis | Personal Information |
|---|---|---|
Account Management: | They are necessary to provide you the Services. | Account Information: Pseudonymised Device ID & Storage Capacity |
Core Service Delivery: | They are necessary to provide you the Services. | User Content & Location: Precise GPS location data, course selections, historical round scores, electronic scorecards, and real-time shot logs |
Subscription Services: | They are necessary to provide the paid Services. | Pseudonymised Payment Transaction Information: Transaction ID, order time, and subscription type |
Service Optimization: | We have legitimate interests to develop and improve our products and features for our users. | Activity Information: Activity logs, timestamps, country |
AI Optimization: | We have legitimate interests to develop and improve our products and features for our users. | Training Data: Synthetic or anonymized user content |
Security & Fraud Prevention: | It is in our legitimate interests to ensure the security of the environment of our Services and safety of our users. | Fraud Detection Information:
|
Legal Compliance: | Compliance with legal obligations | User Data Usage Data User Content Survey and User Research Data |
Intellectual Property Protection: | Legitimate interest to protect our legal rights | User Data Usage Data User Content |
Technical Troubleshooting: | They are necessary to provide you the Services. | Crash Reporting Information: |
Customer Support: | With your consent to resolve your questions. | Customer Support Information: Email, details of the request, and any uploaded screenshots/images |
User Research: | You provide consent for processing personal information. | Survey and User Research |
Business Planning: | Legitimate Interest | Aggregated usage data |
Service Development: | Legitimate interest to improve our products, improve user experience and develop new products for our users. | Synthetic User Content |
We may share your information with other entities in the following situations:
A) Our Related Entities
We might share your personal information within our corporate group to assist us in:
Each entity within the group may only use your personal information in accordance with this Privacy Policy.
B) Our Authorised Partners
We work with third-party vendors to support the infrastructure and growth of Golf Caddie. These partners process your information solely according to our instructions.
Vendor | Purpose |
Crash analytics and performance monitoring. | |
Fraud detection and prevention, Risk control. | |
Mobile attribution and marketing analytics. | |
Data statistics and behavioral analysis. | |
To retrieve Golf Course Map Data. |
C) AI Service Providers and Data Processing
To provide our core AI Caddie features, we partner with specialized third-party AI providers. Your Submitted Content (such as on-course location, game profiles, and shot logs) is transmitted via encrypted APIs for real-time processing.
Provider | Model/Feature & Purpose |
|---|---|
Translates internal Dispersion IQ™ algorithm data into spoken golf coaching advice, and generates post-round summaries. |
Regarding these AI partners, we further disclose:
D) Government Agencies
In order to verify payments of In-App purchases and combat fraud and illegal activity, we may process and disclose information to other organizations or provide information to government agencies in response to any lawful request. If required by any government authority or courts for any purposes such as the enforcement of any laws or to prevent their contravention, we may release your personal information as is legally required or permitted.
By default, your personal data is stored in the United States.
In order to provide you with the full range of Services efficiently, we are working with authorized third party partners as well as related entities within our corporate group around the world. Accordingly, your personal information may be accessed by our authorised personnel around the world and/or your personal information may be lawfully transferred at our instructions for limited access, use or processing by our authorised personnel around the world.
Because the data protection and privacy laws in other countries may be different from those of your home country, we will take rigorous steps to ensure that adequate safeguards are in place to protect your personal information as explained in this Privacy Policy. These safeguards include:
We are entitled to do the above in order to perform our contractual obligations to you. By using our Services and providing information to us, you also consent to the storage, transfer and processing of the information to jurisdictions outside your home country and, unless otherwise stated in this Privacy Policy, we use this consent as one of the legal grounds for such data transfer.
We will ask for your permission to access your device's precise geographic location (GPS) where necessary so that you can use the App's core features, such as real-time yardage tracking, course and hole identification, and automated caddie strategy. You may opt-out or revoke this permission at any time by adjusting the settings on your mobile device; however, doing so may limit your ability to use certain features of Golf Caddie.
Upon your written request and successful verification of your identity, we will provide you with a copy of your personal information we hold about you in a structured, electronic format. Under applicable laws, you may also have the right to obtain a transferable version of your personal information to move to another service provider.
You may, at any time, withdraw your consent for us to collect, use, disclose or transfer your personal information to third parties. You also have the right to rectify or delete your personal information, or limit the porcessing of your personal information.
You may cancel your paid subscription plan any time. If you decide to cancel your paid subscription, you will enjoy the paid features as per the full billing cycle. If you decide to uninstall Golf Caddie before the paid subscription expires, your active subscription will not be automatically cancelled by Apple, and you must manage your subscription via your Apple ID settings. However, we may retain some transaction records to the extent necessary to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with applicable legal requirements.
Golf Caddie operates as an account-free service and does not maintain centralized user accounts. You may clear your game history, golf profile, and equipment logs at any time locally within the App. To completely delete your data from our active processing databases and disconnect from our services, you can simply uninstall and delete the Golf Caddie application from your device.
Even if you delete your Golf Caddie account or request data deletion, we may still retain certain data to the extent necessary to serve our legitimate business interests. This includes complying with legal obligations, resolving disputes, preventing fraud, troubleshooting, and enforcing our agreements. Where required by applicable laws (such as for residents of Japan), we will provide a detailed explanation if we are unable to fulfill a specific deletion request.
To exercise your personal information rights, please contact us via the feedback function in the App or at golfcaddie.support@topmusetech.com (see Section 1 above). You will not be subject to any discriminatory treatment for exercising your rights.
In order to help ensure a secure environment for the Services and safe experience for our users, we are continuously developing and implementing reasonable administrative, technical and physical security measures to protect your personal information from unauthorized use or access and against loss, misuse or alteration.
While we try our best, we cannot warrant the security of any information transmitted to us through or in connection with the Services, that we store on our or our authorised partners' systems.
Any improper collection or misuse of personal information is a violation of this Privacy Policy and our Terms of Use and should be reported to golfcaddie.support@topmusetech.com.
We employ privacy-enhancing techniques that involve modifying or removing certain identifying information from your personal data and information to make it significantly more difficult to link the data or information back to you. We only use information that has gone through this privacy-enhancement process if we are using them to improve functionalities of the Services.
Generally, we will store your personal information only for the time period necessary:
Once we determine that the retention of your personal information is no longer necessary for the intended purposes, or that retention is no longer necessary for any legal or business purpose, we will cease to retain your personal information, or anonymise the personal information so that it can no longer be used to identify any particular individual.
Logs are pseudonymized and retained for a year, after which we may delete or anonymize it.
We take our responsibilities to the Golf Caddie community very seriously. We also believe in protecting children's privacy online. Golf Caddie app is not meant for use by persons under the age of 18 years old. If you are under the age of 18, please do not use our Golf Caddie app in any manner. If you are a minor, you may only access and use Golf Caddie app with the consent and under supervision of your parent or legal guardian. Please note that you must be of legal age according to the laws of your home country to make any In-App purchases on Golf Caddie.
We do not knowingly collect personal information and data from anyone under the age of 18 and the Golf Caddie app is not directed at children under the age of 18. Any person who provides their personal information to us through our Services explicitly represents that they are 18 years of age or older. If we become aware that someone under 18 years of age provided us with their personal information, we will promptly delete, remove or anonymize their information to the extent required by law, save when we are under a legal obligation to keep certain information.
If you are a parent or legal guardian of a minor, and wish to review any personal data that may have been collected by us from your child or ward for security reasons, or request that their Golf Caddie account or personal information be modified or deleted for security or accuracy reasons, you may contact us at golfcaddie.support@topmusetech.com. We will respond to your requests after verifying the identities of the relevant users and their parents or legal guardians, and obtaining consent (if required under the laws) from the relevant users.
You are responsible for any and all app activity and in-app purchases conducted by a minor on your mobile device utilizing the Golf Caddie application.
We use third-party services such as Google Firebase and AppsFlyer to help us understand how Golf Caddie is used and to improve performance and user experience. These services may collect and analyze certain device and usage data, including mobile identifiers, app usage statistics, and crash reports.
These technologies may function similarly to cookies and may involve the collection of personally referable information under applicable laws. This data may be shared with or accessed by the respective service providers to perform analytics, attribution, or to optimize Golf Caddie’s performance.
We will ask for your prior consent before enabling such tracking technologies, except where they are strictly necessary for the operation or security of Golf Caddie. You may choose to skip or decline this tracking; however, if you have already consented and later wish to completely withdraw your consent and remove your past active records from these tracking systems, you must uninstall and delete the Golf Caddie application from your device.
Residents of certain U.S. states have privacy rights detailed in our Privacy Notice to US Residents. To the extent that there is a conflict between this Privacy Policy and the Privacy Notice to US Residents, the latter will control.
Pursuant to the General Data Protection Regulation (GDPR) and the UK Data Protection Act, we now explain the valid legal bases we rely on in order to process your personal information.
We may process your information if you have given us specific permission to use your personal information for a specific purpose, or in situations where your permission can be inferred. You can withdraw your consent at any time.
In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:
This section applies to you if you reside in Malaysia. In this section, the term “processing” shall have the same meaning as prescribed in the Malaysian Personal Data Protection Act 2010 (“MY PDPA”).
Personal Information of Minors – In respect of personal information relating to a minor (i.e. individuals under the age of 18), you confirm that you are the parent or legal guardian or person who has the parental responsibility for the said minor to consent on his/her behalf to the processing of his/her personal information in accordance with this Privacy Policy.
Obligatory Personal Information – It is obligatory that you supply us your details for fields marked as compulsory (where applicable) when you register an account or use our Services (collectively, “Compulsory Personal Information”). If you fail to supply us with any of the Compulsory Personal Information, we may refuse to, or may be unable to, process your personal information for any of the purposes specified in this Privacy Policy.
Language – In the event of any inconsistency between the English version and the Bahasa Malaysia version of this Privacy Policy, the English version shall prevail over the Bahasa Malaysia version.